Know The Lemon Car Manufacturers Responsibilities

 "Learn who's responsible for what to preserve your rights"

Basically, the Lemon Law requires manufacturers to meet the terms of  the warranties that they give you.

The lemon law is what keeps the dealers and manufacturers in line. If we didn't have automobile lemon laws there wouldn't be any way to keep these car companies from turning out a bunch of junk and then ignoring you when you complain.  The manufacturer is required to repair or correct any defect or condition which impairs the use and value of your vehicle, while it is under the warranty period or during the period of one year after you get it.

If the manufacturer or authorized dealer can't repair the condition after a reasonable number of tries, then, under the law, the buyer is entitled to receive a replacement vehicle of equal value or a refund that equals the full purchase/lease price and collateral costs. Of course, this is minus an allowance for the customers use.

The law for lemons is assuming that a reasonable number of attempts have been made this usually means:

• At least four unsuccessful attempts to repair the same defect have been made; or

• A car has been out of service because of warranty repairs for at least 30 cumulative days during the warranty period or during the year after the car was delivered to the consumer; or

• There have been 10 or more tries while the car was under warranty or during the first year of ownership, to fix various defects which will significantly impair the use and value of the car.

However, it is worth noting that the manufacturer does not have to make a refund or replace the car if:


• The defect does not significantly impair the use and value of the car; or

• The condition of the car is the direct result of consumer abuse, neglect, or unauthorized alterations of the vehicle by the consumer.

Ok, so what about the buyer's responsibility?


Well, just because there have been a reasonable number of attempts to fix a defect in a car does not automatically make you eligible for a refund or replacement vehicle. Actually, you must notify the manufacturer or authorized dealer of the problem during the warranty period or within a year after you get the car as I mentioned above.

Also, if the manufacturer of the car has an informal dispute settlement program in place, and most of them do, you have to try to resolve your complaint through this program before you can take any other actions. If you are still unsatisfied after going thru the dispute resolution process, you should contact an attorney or file a complaint with the Attorney General's Office immediately.

Ok, you've done everything you were supposed to do and you've given the car manufacturer the chance to do what they're supposed to do. What now? Well, don't go off half-cocked. You still need to have a better understanding of the lemon law in your state and how it applies to you.

Now I know it's kinda hard to make any sense of all that legal mumbo-jumbo in the law. That's why I'm going to give you a basic understanding of what lemon laws are and how they effect you next.



 

Continue on to get a good basic understanding of lemon law.